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Privacy Policy

Last Updated: September 2025

 

1. Information We Collect

  • Account Information: Name, email, password

  • Purchase & Billing Data: Address (for merchandise), order history

  • Membership Data: Plan type, subscription status

  • Usage Data: Pages visited, streaming activity, event RSVPs

  • Optional: Profile photo

 

2. How We Use Your Information

  • Provide and improve our services (music delivery, streaming, e-commerce)

  • Process payments, shipments, and refunds

  • Manage memberships, renewals, and cancellations

  • Communicate updates, news, and promotions (opt-out available)

  • Analyze Site usage to enhance user experience

 

3. Cookies & Tracking Technologies

  • We use cookies, local storage, and third-party trackers (Google Analytics) to:

    • Remember your preferences and login status

    • Analyze traffic patterns and Site performance

  • On your first visit, you’ll see a cookie banner asking you to accept our use of cookies. You may withdraw consent or disable cookies in your browser, though some Site features may not function properly without them.

 

4. GDPR Compliance (EU Users)

  • Lawful Basis: We rely on your consent to use cookies and on contract performance to process purchases, memberships, and donations.

  • Your Rights:

    • ​Access & Correction: View or update your personal data in your account settings.

    • Portability: Request an export of your data in a common format.

    • Erasure (“Right to be Forgotten”): Request deletion of your personal data, subject to legal obligations.

    • Restriction & Objection: Limit or object to processing of your data.

  • To exercise any GDPR rights, contact us at privacy@ayahuapu.com. We will respond within one month.

 

5. Data Sharing & Disclosure

  • We do not sell or rent personal data.

  • We may share data with:

    • Payment processors (Stripe)

    • Shipping providers for merchandise

    • Event ticketing partners when purchasing tickets

    • Legal authorities if required by law

 

6. Security

We use industry-standard measures (SSL encryption, secure servers) to protect your data. No internet transmission is 100% secure.

 

7. Children’s Privacy

Not directed to children under 16. We do not knowingly collect information from minors. If you believe we have, please contact us for removal.

 

8. International Transfers

Your data may be stored and processed in countries where Wix and our partners operate.

 

9. Changes to This Policy

We may update this Privacy Policy; changes will be posted with a new “Last Updated” date. Continued use constitutes acceptance of those changes.

 

10. Contact Us

For privacy inquiries or GDPR requests, email: privacy@ayahuapu.com

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